What is management by memo?

Management by memo is a communication style where decisions, directives, and policies are disseminated through written memos rather than in-person meetings or discussions. This approach aims to ensure clarity, documentation, and uniformity in communication, allowing employees to reference the memos for guidance. However, it can sometimes lead to misunderstandings or a lack of immediate feedback, as the nuances of face-to-face interaction are lost. Overall, it emphasizes formalized communication in organizational management.