What is the function of total quality control?

Total Quality Control (TQC) is a comprehensive approach aimed at improving the quality of products and services through the involvement of all employees in an organization. Its primary function is to enhance customer satisfaction by ensuring that processes are efficient, consistent, and aligned with quality standards. TQC emphasizes continuous improvement, problem-solving, and the prevention of defects, fostering a culture of quality throughout the organization. This holistic approach ultimately leads to reduced costs, increased productivity, and a stronger competitive position in the market.