The issue you're describing with your Silhouette may be related to the Torque Converter Clutch (TCC) solenoid or the Transmission Fluid Temperature (TFT) sensor. A failing TCC solenoid can cause hard shifting and unusual noises, as it controls the engagement and disengagement of the torque converter. Additionally, if the TFT sensor is malfunctioning, it may not provide the correct temperature readings, leading to improper shifting behavior. It's advisable to have the vehicle diagnosed with a scan tool to pinpoint the exact cause.
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