Total quality Management is a system that eliminates all flaws in the process of the management plan and therefore is management by exception .TQM is achieved in detecting the flaws in the system,finding solutions to correct the plan and introduce it in the next cycle so that the flaw is eliminated .It is continuous process till TQM is achieved.
Traditional management plans objectives and applies the resources to achieve the objectives of the plan which normally have flaws.It is a rigid system with no scope for flexibility and adjustments.
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