I would first approach the supervisor to understand their concerns and gather specific feedback about the issues they observed. This would help me assess whether there are legitimate problems that need addressing or if there might be a misunderstanding. After gathering information, I would discuss it with my team to ensure everyone is aware and can improve if necessary, while also working to clarify any misconceptions with the other department. Open communication is key to maintaining good interdepartmental relationships and ensuring high-quality work.
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