What should you do if there are incorrect transactions on your monthly statement?

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1212702

2026-03-25 19:45

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To resolve incorrect transactions on your statement, follow these steps:

Review Your Statement Carefully: Check every transaction, including the date, amount, and merchant, for any discrepancies or errors.

Contact the Merchant: If there's a transaction you didn't authorize, or for a different amount, contact the merchant for resolution.

Contact Your Bank or Credit Card Issuer: Notify your credit or debit card company of any errors within 60 days of receiving the statement on which the charge appears.

Dispute the Charge: Follow up with a written notice disputing the charge within 60 days of receiving the statement. The letter should include information on your name, account number, amount of disputed charge, date of the charge, and why you believe it's incorrect.

Review Your Account Regularly: To prevent future incorrect transactions, set reminders to review your statements regularly. You can also use expense tracking mobile apps to manage your finances.

A sample letter format can be found in the attachment or can you can follow link.

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