Referring to Henry mintzberg's 5 types of organizational structure is Toyota classified as a 'machine bureaucracy' or a 'divisional structure'?

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2026-03-26 14:25

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Mintzberg's five types of organizational structure:

~ THE SIMPLE STRUCTURE

~ THE DIVISIONALIZED FORM

~ THE PROFESSIONAL BUREAUCRACY STRUCTURE

~ A MACHINE BUREAUCRACY

~ THE ADHOCRACY

Mintzberg's five coordinating principles :

Mutual Adjustment -- Achieve coordination of work by informal communication. Control rests in the hands of the doers. This method is used in the simplest and smallest organizations and, paradoxically, in the most complicated as well, as it is th e only method that works under extremely difficult circumstances.

Direct Supervision - Coordination is achieved by having one individual take responsibility for the work of others. In libraries, this is often referred to as first-line supervision. A librarian may supervision the work of pages, student assistan ts, volunteers, and/or clerical workers each performing different tasks.

Standardization of Work Processes - Here coordination is achieved by specifying the process by which work is to be performed. Mintzberg uses the example of the assembly instructions provided with a child's toy. Recipes in cookbooks are another example. Sometime part of the work process is standardized -- e.g., the cataloging effort in a university library must conform to the MARC record.

Standardization of Outputs - Coordination is achieved when the final results of the work are specified -- either the dimensions of a product or the delivery specifications of a service. The worker has freedom to achieve the results in a variety of ways as long as the end result conforms to the results standard.

Standardization of Skills - Coordination is achieved via standardized training. Particular skills and knowledge are learned through an educational program often before the individual is employed but sometimes through extensive training programs afterward. Mintzberg uses an example of an anesthesiologist and a surgeon who meet in the operating room and hardly need to communicate at all instead relying on their expectations of the prior training received to coordinate their work.

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