Rowland Hussey Macy founded Macy's in 1858 to create a department store that offered a wide variety of goods under one roof, making shopping more convenient for customers. He aimed to provide quality products and innovative retail experiences, such as fixed prices and customer service, which were relatively new concepts at the time. His vision was to build a retail empire that emphasized accessibility and a diverse shopping experience, ultimately leading to Macy's becoming one of the largest and most recognizable department store chains in the United States.
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