How do you make an insurance claim when someone hits you?

When you had the accident you and the other driver should have exchanged insurance company details and your names and addresses. If you didn't do it then, and there was a police report filed, you can probably get a copy of the police report. But you tell your insurance company you were hit,and give them the details of the other driver and their insurance company (I hope they had one!) and they negotiate liability with the other person's insurance company. Usually, like a rear-ending, fault is pretty obvious; sometimes not. But that's part of the reason you pay your insurance: so they can take care of stuff like this for you. Phil