Benefits of information technology to communication?

The use of information technology in communication is two-fold. It allows for information to be stored after being gathered, and storage in different formats is still storage so it does not specifically matter how the information is stored. It also plays a role in the speed with information can be communicated between parties AFTER they create a query, retrieve it from storage, develop an understanding of it and either express the information to someone else OR take action based upon the information.

It is possible to map the flow of information from point of origin through storage, retrieval and outcome (activity) based on it, and so we can certainly make a case for...

The faster gathering of information.

The faster storage of information.

The faster retrieval of information.

The one process that is LEAST easily mapped is the final decision making process an end user of information; human nature and capacity being the least consistent process in the known world.