The problem in thank you m'am?

In "Thank You, M'am" by Langston Hughes, the central problem revolves around a young boy named Roger who attempts to steal the purse of a woman named Mrs. Luella Bates Washington Jones. Instead of punishing him, she decides to teach him a lesson about trust and kindness. The story explores themes of compassion, redemption, and the impact of positive influence in a young person's life. Ultimately, the resolution highlights the importance of understanding and second chances.