How would apply a learner-centred approach when designing a training programme for sales consultants?

To apply a learner-centered approach in designing a training program for sales consultants, I would first assess their existing knowledge, skills, and learning preferences through surveys or interviews. The program would incorporate interactive elements, such as role-playing and real-world scenariOS, to engage participants actively in the learning process. Additionally, I would encourage feedback and allow for flexibility in the curriculum to adapt to the learners' needs and interests, fostering a more personalized learning experience. Finally, I would include opportunities for peer collaboration and mentorship to enhance knowledge sharing and support.