When a homeowners insurance company pays a claim do the homeowners have to use it?

Not necessarily, but should you suffer a loss involving that area again and it is unrepaired you will not be paid again for that damage, or the amount paid this time will be deducted from the new claim...Also you mortgagee may have to sign off on it.

You normally have 180 days to have repairs completed. If you have a mortgage most likely your mortgage company will force you to make the repairs. remember... they own your home until its paid off. Best thing to do is complete the repairs.