What is meant by front office?

The term "front office" typically refers to the departments or roles in an organization that directly interact with clients, customers, or the public. In industries like finance and hospitality, the front office encompasses areas such as sales, customer service, and client relations, focusing on generating revenue and maintaining relationships. It contrasts with the "back office," which handles administrative and support tasks that do not involve direct customer interaction. Overall, the front office is crucial for driving business success through engagement and service.