How about interactive and transactional communication?

Interactive communication involves a two-way exchange of information where participants actively engage with each other, fostering dialogue and collaboration. This type includes discussions, conversations, and feedback loops that enhance understanding and relationships. In contrast, transactional communication is often more structured and goal-oriented, focusing on the exchange of specific information or services, such as in business transactions or customer service interactions. While both types serve different purposes, they are essential for effective communication in various contexts.