Upon logging in to your account, click the underlined 'Can't access your account?' button, then type in your G-mail or other e-mail address in the provided box. Click 'Submit' then type the letters you see in the picture, and click 'Continue'. Then answer your security you have already set up. then either click, 'get a passWord reset link at my recovery e-mail' and click continue; or, click 'get a verification code on my phone', and then click, to recieve via 'a text message (SMS)' or 'an automated phone call', then click 'continue'. if you picked text message for your phone, you should recieve a message with a recovery code. type the code in then click 'continue'. if you chose to recieve via a phone call the message should tell you the verification code. if you chose to recieve via your recovery e-mail, go to your recovery e-mail, and click the link it provides. this should take you to the final 'reset passWord' stage. simply enter and re-enter your new desired passWord. click 'reset passWord' and you're done! i hope this wasn't to confusing, and that you have found you're solution!
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