Mediation is a conflict resolution process in which a neutral third party, known as a mediator, facilitates communication and negotiation between disputing parties to help them reach a mutually acceptable agreement. Unlike arbitration or litigation, mediation is typically informal and non-binding, allowing parties to maintain control over the outcome. The mediator does not make decisions for the parties but helps them explore options and find common ground. This process is often used in various contexts, including family disputes, business negotiations, and legal matters.
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