How does Microsoft Dynamics 365 help in sales?

Dynamics 365 is a model-driven app that is built on the Common Data Service platform. Dynamics 365 enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. With the help of Dynamics 365 you can keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.

Benefits of Dynamics 365 in Sales

• Follow guided business processes, so you know which steps to take next to close deals faster. You can tailor these business processes for your organization's needs.

• Manage customers and deals wherever you are, on any device (phone, tablet, PC, or Mac).

• Get productive faster by using familiar tools. Dynamics 365 Sales is tightly integrated with Office 365 apps, which makes it easier to get going more quickly. Use SharePoint to store and view documents like presentations or notes in the context of a record, such as an opportunity, so anyone working on the opportunity can view them. Open sales data in Excel, make changes and save the changes back to Dynamics 365 Sales—all without switching between applications.

• Get actionable insights and suggestions based on how you work. For example, if you have an opportunity closing next week, the Relationship Assistant will send you a reminder to connect with your customer.

• Find all activities (appointments, phone calls, and so on) related to a customer or opportunity in one central place, so you have the context you need to do your job.

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