How do you get money back from a seller on etsy?

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1146861

2026-05-22 17:05

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To get money back from a seller on Etsy, first, you should check the seller's return policy listed on their shop page. If the item is eligible for a return, contact the seller directly through Etsy's messaging system to request a refund and follow their instructions. If the seller does not respond or refuses to issue a refund, you can escalate the issue by opening a case with Etsy's support for further assistance. Be sure to provide any necessary details and evidence regarding your purchase and the reason for the refund.

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