What are the two types of vertical communication flow?

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2026-04-22 12:25

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The two types of vertical communication flow are downward communication and upward communication. Downward communication occurs when information is transmitted from higher levels of an organization to lower levels, typically involving directives, policies, or feedback. Upward communication, on the other hand, involves the flow of information from lower levels to higher levels, allowing employees to share feedback, suggestions, or concerns with management. Together, these flows facilitate effective organizational communication and decision-making.

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