How can I get a silver sneakers card?

May I have a physical Silver Sneaker Card? I already have a printed one

Hot Springs wouldn't accept it.

I went to hot spring they requested physical card even I showed to them

printed membership Card.

I ending up pay for whole member's fee $200 in cash for 8 people family.

Date- Nov 25th 2022 (Sunday)

Where - 10625 Palm Drive, Desert Hot Springs, CA 92240

My name and ID

Patsey Kim

2300-1079-7827-6228

Dec 11, 2022