Passive language includes forms of the verb "be" which include was, were, has, had, etc. A clue to find passive writing is to look for the Word "by" in the sentence. Passive writing makes sentences longer, harder to read, and makes boring writing.
Example: I have worked by maintaining clean, inviting dining space for customers and by helping new workers learn how to treat customers.
Active, descriptive language uses action verbs, makes sentences shorter and more interesting to read. Action sentences have an Actor plus Action as Subject and Verb.
Example: I maintained a clean and inviting dining space for customers, and mentored new workers.
The 'I' in the sentence is who owns the action.
The action verbs are maintained and mentored.
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