It may be plugged into the wrong speaker port, try another.
If they are standard 2.5mm or 3.5mm jacks, make sure they aren't bent and that the computer's volume is set right, that the soundcard is seated correctly in the computer, and try rebooting.
If none of these work, or you are using TOSLINK, then you may want to contact someone for professional troubleshooting as this may be a hardware problem, or taking advice over the internet and messing with it could cause irreperable damage to your system.
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