Explain how do you distinguish facts from opinions in order to identify improvement actions?

To distinguish facts from opinions, start by verifying the information through reliable sources or data, ensuring it is objective and can be corroborated. Facts are measurable and can be proven true or false, while opinions are subjective interpretations or beliefs. Once you have established the facts, analyze them to identify areas that require improvement, focusing on objective metrics rather than subjective viewpoints. This will help you develop targeted actions based on a clear understanding of the situation.