What are online customer rights?

Online customer rights refer to the protections and entitlements that consumers have when purchasing goods or services over the internet. These rights typically include the right to clear and accurate information about products, the right to privacy and data protection, the right to a secure transaction, and the right to return or exchange items within a specified period. Additionally, customers have the right to receive timely customer service and to be treated fairly, without discrimination. Understanding these rights helps consumers make informed decisions and seek recourse in cases of disputes.