It uses the same motor to open and close. Swap the relays under the hood. If that does not work then take the switch out and try swapping the leads for open and close to check the switch. If all else fails and its raining hard you can manually open and close it with a wrench above the center of the back seat, but you will have to remove your head liner. I have a bad motor currently and have to open and close it with a wrench.
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