Why do managers organize team in terms of business process instead of functional departments?

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2026-04-24 21:10

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Managers often organize teams around business processes rather than functional departments to enhance collaboration, improve efficiency, and drive innovation. This approach allows for a more holistic view of operations, facilitating better communication and coordination across different functions. By focusing on processes, teams can respond more agilely to customer needs and market changes, ultimately leading to improved performance and customer satisfaction. Additionally, process-oriented teams can break down silos, fostering a culture of teamwork and shared goals.

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