But when a new procedure was introduced on their floor and Laura made several errors Rita showed her a simple way to remember each step?

Rita demonstrated a helpful mnemonic technique to Laura, breaking down the new procedure into manageable steps. By associating each step with a visual or verbal cue, Laura found it easier to recall the process. This supportive approach not only boosted Laura's confidence but also improved her overall performance on the floor. With Rita's guidance, Laura felt more empowered to tackle future challenges.