How do you manage incidents once they have happened?

Once an incident occurs, the first step is to assess its impact and scope, ensuring that all relevant stakeholders are informed. Next, a response team is mobilized to contain the incident and mitigate any further damage. After immediate actions are taken, a thorough investigation is conducted to identify root causes and gather insights for improvement. Finally, lessons learned are documented, and preventive measures or updates to protocols are implemented to avoid similar incidents in the future.