Cold Weather Rules
Disconnection
220 ILCS 5/8-201: It is the public policy of this State that no person should be denied essential utility service during the winter months due to financial inability to pay. It is also the public policy of this State that public utilities and residential heating customers deal with each other in good faith and fair manner.
Gas or electric service providing the primary source of heat may not be shutoff on any day that the National Weather Service forecasts that the temperature will be 32 degrees or below, or on any day preceding a weekend or holiday, where the weather Service forecasts 32 degrees or below during the holiday or weekend.
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