When discussing a Soldier's PHI over the phone you should?

When discussing a Soldier's Protected Health Information (PHI) over the phone, ensure that you are in a secure and private environment to prevent unauthorized access. Verify the identity of the person on the other end before sharing any information. Additionally, only disclose the minimum necessary information required for the conversation and avoid discussing sensitive details unless absolutely necessary. Always adhere to HIPAA regulations and your organization's privacy policies.