Can you change the name on a build a bear certificate?

I encountered this problem myself when I made a bear. I didn't realise the caps lock was on when I made its birth certificate in the Build a Bear Workshop store, so its name came out like this on-line on buildabearville: hONEY. Annoying, hey? Well, I emailed the help service on buildabearville and they changed it for me. They just ask you to tell them some information like which store you bought your bear in, the receipt code, some birth certificate information stuff, and what you want its name to REALLY be. Then they change it for you- they're bearilliant! Their email address is vwhelp@buildabear.com. As long as you still have the receipt and the birth certificate and stuff, then this shouldn't be a problem.

It's a bit of a long winded and difficult way of doing it even if it's the only way and it's not your fault, so I'd try not to give it the wrong name in the future- it's just a whole lot easier. CHECK really hard next time when you make your bear to make sure you put in the name you want when you make its birth certificate, to be certain this doesn't have to happen again.

A lot of people seem to think this is actually impossible and there's no way of changing your bear's name. Well, the person before me who answered your question before I edited it said that you couldn't change it, and that once their name has been chosen it is their name for life. It isn't their fault because it certainly isn't an obvious solution to the problem- but if you see anyone else with this same question please tell them what I've told you, because it's quite depressing when you think nothing can be done about something when actually there is a perfect answer to their problem right under their nose! Try to get some good in the world, please!

Hope this helps you- it certainly helped me!