Why it is important to follow manufacturers instructions and organisational procedures when dealing with equipment faults?

It is important that when dealing with a problem that you take the correct action and fix the problem as quickly and safely as possible. If you follow the manufacturer's instructions then this will show you the best way to solve a problem and when the problem should be dealt with by a technician. If you do not follow these then you could cause more harm than good and further damage the equipment. If you have been found to do this then it might invalidate your warranty and you will have to pay for a replacement.

Organisational procedures are there to protect the health and safety of all workers and make sure that problems are dealt with by the appropriate person. If you do not follow these then you could hurt yourself or others and get into trouble at work.

Both these procedures are put in place to keep you safe and to solve problems quickly and effectively.