My phone suddenly died and it won't charge what do I do?

This could be caused by many different issues (or a combination of issues). Here are some examples:

1. A faulty battery. Get a new one from your carrier or from your phone manufacturer's website.

2. Damaged battery contacts. Your phone might need to be sent to the manufacturer to be repaired (unless you happen to have new battery contacts that you can install).

3. Water damage. Take the battery out of the phone. Rinse the phone in distilled water (not tap water!). Then, let the phone sit in a warm, dry place for 24 hours.

4. Software issues. Either find the software online and install it, or ask your carrier to install it for you.