What is the goal of a root cause analysis?

The goal of a root cause analysis (RCA) is to identify the underlying factors or causes of a problem or incident in order to prevent its recurrence. By systematically investigating and analyzing the contributing elements, RCA aims to uncover not just the symptoms, but the fundamental issues that led to the problem. This approach enables organizations to implement effective solutions that address the root causes rather than merely treating the symptoms. Ultimately, RCA seeks to enhance processes, improve safety, and boost overall performance.