Is NOT a purpose of the Service Asset and Configuration Management process?

A purpose that is NOT associated with the Service Asset and Configuration Management (SACM) process is to directly manage incidents or service requests. Instead, SACM focuses on maintaining an accurate inventory of IT assets and their configurations to support effective service management, change management, and compliance. Its goal is to ensure that all assets are accounted for and that their relationships and configurations are understood, facilitating better decision-making and risk management rather than addressing operational issues directly.