Is warranty costs an external failure?

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1172452

2026-05-05 04:35

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No, warranty costs are typically considered an internal failure cost. They arise when a product fails to meet quality standards, leading to repairs or replacements under warranty. This reflects a failure in the production process or quality control, rather than a failure that occurs after the product has been sold and is in use by the customer, which would be classified as external failure costs.

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