Service users need to feel empowered to actively participate in their care and make informed decisions that affect their lives. Empowerment fosters a sense of ownership and control, which can enhance their motivation and engagement in the services provided. Additionally, when service users feel empowered, they are more likely to advocate for their needs and contribute to better outcomes, leading to a more personalized and effective service experience. Ultimately, empowerment promotes dignity and respect, essential components of quality care.
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