Export management companies (EMCs) act as the international sales department of a client manufacturer or service provider. Each client receives specialized services according to their specific objectives and once there is a clear understanding of these objectives, the EMC is able to manage the company's international operations. To accomplish this, the EMC has an array of services such as foreign market research and development; development of distribution channels; customer service; order processing; transportation and distribution of goods; order forecasting; inventory management; transportation rate negotiation; documentation; and compliance.
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